How can we help?
Have a question, found a problem, or have an idea for one of our apps? We're here to listen and help.
FAQ
Frequently Asked Questions
Here are some answers to common support questions over our products.
How do I get support for one of your apps?+
You can contact our support team using the email address below. Please include the name of the app and as much detail as possible about your question or issue.
I found a bug. What should I include in my report?+
Please tell us what happened, what you expected to happen, and the steps you took before encountering the problem. Including your device and app version can also help us investigate.
Can I suggest a new feature?+
Absolutely. We welcome feedback and feature suggestions. Send us your idea and tell us how you think it could improve the experience.
How long does it take to receive a response?+
We do our best to respond to support requests as quickly as possible. Response times may vary but we aim to respond between 1-3 business days. If your issue is urgent, please indicate that in your message.
About Thrivital
Questions about the company?
We're a young company, and we're still growing and figuring out where we can make the biggest impact. Here are some answers to common questions about working with us.
Is Thrivital currently hiring?+
We're a young and growing company, so our hiring needs are currently limited. We do not currently have open positions but we're always interested in connecting with talented people who are excited about what we're building.
Is Thrivital open to working with other companies?+
Yes. We're open to conversations with companies, organizations, and individuals who believe we could build something valuable together. Whether it's a partnership, collaboration, integration, or another opportunity, we'd be happy to hear what you have in mind.
Can I pitch an idea or project to Thrivital?+
Absolutely. If you have an idea, project, or opportunity that you think aligns with what we're building, we'd be happy to hear about it. While we can't guarantee that we'll be able to pursue every opportunity, we welcome thoughtful proposals.
Is Thrivital looking for investors?+
As a young company, our priorities and plans are still evolving. If you're interested in discussing investment or other forms of support, you're welcome to reach out to us. We can discuss opportunities based on where the company is at that time.
Have a company-related question?
We're happy to hear from potential partners, collaborators, applicants, and anyone interested in what we're building.
Still need help?
Our team is happy to help. Send us a message and we'll get back to you as soon as we can.
Contact SupportOr email us directly at
support@thrivital.com
Need more information about Thrivital?
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